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Could you benefit from reduced project costs, improved client satisfaction, and faster evaluation cycles? If your team is in the early stages of transitioning to Agile, or if you’re an experienced practitioner looking to refine your scrum techniques, our Process and Framework portfolio can match your needs. Our comprehensive business process training and certification courses include Agile & Scrum, ITIL®, Six Sigma, COBIT, TOGAF, and other courses that help you excel at process and framework projects.

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PeopleCert SCRUM Master I

135 Lessons
8 hours
Intermediate

Course Description Scrum is a framework that helps teams work …

What you'll learn
At this qualification level, candidates will be introduced to basic concepts, terms, principles and tools used for Scrum as well as why Scrum is needed in modern enterprises, the Scrum methodology, people and culture implications as well as the practices, processes, and technology used for adapting Scrum within an organization.
The definition and purpose of Agile
The three pillars of Scrum: inspection, adaptation, and transparency
The five Scrum values: commitment, focus, openness, respect, and courage
The characteristics of an effective Scrum Master, Product Owner, and developer
The purposes of different Artifacts and Events in Scrum
Free

PeopleCert Scrum Developer

5 Lessons
16 hours
Intermediate

Course Description The PeopleCert Scrum Developer certification covers the fundamental …

Free

PeopleCert Scrum Product Owner II

4 Lessons
16 hours
Intermediate

Course Description The PeopleCert Scrum Product Owner II certification covers …

Free

PeopleCert Scrum Product Owner I

5 Lessons
16 hours
Intermediate

Course Description The PeopleCert Scrum Product Owner I certification covers …

Featured

PeopleCert SCRUM Master II

106 Lessons
8 hours
Intermediate

Course Description Scrum is a framework within which people can …

What you'll learn
At this qualification level, candidates will be introduced to concepts, terms, principles and tools used in the Scrum framework and gain a deep understanding of Scrum best practices as well as a level of expertise that goes beyond a typical team leader or project manager through a unique combination of case studies, storytelling, and practical learning based on the real-life challenges that Scrum Masters face.
The mastery of the Scrum framework centered around the integration of roles, events, and Scrum artifacts, including and supporting the product backlog and sprint backlog
The many soft skills necessary for the Scrum Master, such as servant leadership, facilitation, coaching and mentoring, problem solving, and removing impediments
The true extent of what it means to think and act in an Agile way
The Day-to-Day Work of the Scrum Master in a Sprint
The most common frameworks for scaling Scrum projects with multiple teams and complex products

Six Sigma Green Belt

5 Lessons
40 hours
Intermediate

Instructor-Led Vendor: PECB Quality Management What You’ll Learn This training …

What you'll learn
Learn the fundamental principles of process improvement
Manage projects using the familiar DMAIC methodology
Leverage the GRES methodology for problem-solving
Apply basic statistical analyses when appropriate to support improvement efforts
Learn how to verify process improvements by using statistical and common sense methods
Facilitate Green Belt process improvement projects
Learn how to shift processes, reduce variation, stabilize processes, and improve their capabilities

Six Sigma Yellow Belt

2 Lessons
16 hours
Intermediate

Six Sigma Yellow Belt training enables you to learn about …

What you'll learn
Understand the basic concepts of Six Sigma Yellow Belt
Acknowledge the value of Six Sigma to an organization
Understand the Six Sigma Yellow Belt tools and techniques used to improve processes, customer satisfaction and efficiency

Agile Coaching Workshop (ICP-ACC)

51 Lessons
32 hours
Intermediate

Course Description New – Learn a practical, real-world framework designed …

What you'll learn
The definition of Agile coaching and the set of competencies and practices associated with being a coach.
How to develop ethical and professional coaching standards and agreements and how to apply them in your coaching engagements with teams and organizations.
The various roles, skillsets and disciplines of an Agile coach – coaching, facilitating, mentoring, teaching and how to develop “your style,” moving in and out of those roles while remaining flexible, open and confident.
The philosophy behind servant leadership and practices and techniques to enable you to become a true servant leader; putting the needs of others first to facilitate the development of high performance teams.
Agile Coach thinking – the mindset shift necessary to help you, and others, focus on team improvement, value-driven delivery, and leveraging constraints while living in the present moment, staying curious, innovative and having fun.
Ways to establish mutual trust allowing you to create a safe, supportive environment in which your team can excel.
Active listening and powerful questioning techniques utilized to leverage your ability to focus on what is being said and maximizing communication and collaboration through seeking and receiving information.
Advanced techniques in planning and goal setting in order to help the team/organization achieve their goals and your agreed-upon coaching results.
Techniques in creating awareness and designing in actions and learning which will assist you in managing progress and accountability within the team.
The use of ASPE’s Agile Coaching Competencies & Practices Framework — a framework for understanding and incorporating Purpose, Proficiency and Practices into your coaching engagements.
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