VMware vSphere: Troubleshooting 7.0


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Course Description:

This hands-on training course provides you with the advanced knowledge, skills, and abilities to achieve
competence in troubleshooting the VMware vSphere®
7.x environment. This workshop increases your skill and
competence in using the command-line interface, VMware vSphere® Client™, log files, and other tools to analyze and solve problems.







Course Objectives

By the end of the course, you should be able to meet the following objectives:
• Introduce troubleshooting principles and procedures
• Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere
• Explain the purpose of key vSphere log files
• Identify networking problems based on reported symptoms, validate, and troubleshoot the reported problem, identify
the root cause, and implement the appropriate resolution
• Analyze storage failure scenarios using a logical troubleshooting methodology, identify the root cause, and apply the
appropriate resolution to resolve the problem
• Troubleshoot vSphere cluster failure scenarios and analyze possible causes
• Diagnose common VMware vSphere® High Availability problems and provide solutions
• Identify and validate VMware ESXi™ host and VMware vCenter Server® problems, analyze failure scenarios, and select
the correct resolution
• Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems
• Troubleshoot performance problems with vSphere components

Course Modules

1 Course Introduction
• Introductions and course logistics
• Course objectives

2 Introduction to Troubleshooting
• Define the scope of troubleshooting
• Use a structured approach to solve configuration
and operational problems
• Apply a troubleshooting methodology to logically
diagnose faults and improve troubleshooting

3 Troubleshooting Tools
• Use command-line tools (such as ESXCLI) to
identify and troubleshoot vSphere problems
• Identify important vSphere log files and interpret
the log file contents

4 Troubleshooting Virtual Networking
• Analyze and resolve standard switch and
distributed switch problems
• Analyze virtual machine connectivity problems and
fix them
• Examine common management network
connectivity problems and restore configurations

5 Troubleshooting Storage
• Troubleshoot and resolve storage (iSCSI, NFS, and
VMware vSphere® VMFS) connectivity and
configuration problems
• Analyze and resolve common VM snapshot
• Identify and resolve multipathing-related problems,
including common causes of permanent device loss
(PDL) and all paths down (APD) event problems

6 Troubleshooting vSphere Clusters
• Identify and recover from problems related to
vSphere HA
• Analyze and resolve VMware vSphere® vMotion®
configuration and operational problems
• Analyze and resolve common VMware vSphere®
Distributed Resource Scheduler™ problems

7 Troubleshooting Virtual Machines
• Identify, analyze, and solve virtual machine
snapshot problems
• Troubleshoot virtual machine power-on problems
• Identify possible causes and troubleshoot virtual
machine connection state problems
• Diagnose and recover from VMware Tools™
installation failures

8 Troubleshooting vCenter Server and ESXi
• Analyze and fix problems with vCenter Server
• Diagnose and troubleshoot vCenter Server
database problems
• Examine ESXi host and vCenter Server failure
scenarios and resolve the problems

Target Audience

• System administrators
• System integrators


Attending this course meets the training requirement to achieve the following certification:
• VMware Certified Professional – Data Center Virtualization (VCP-DCV)
Attending this course is also recommended if you aim to achieve the following certification:
• VMware Certified Advanced Professional – Data Center Virtualization (VCAP-DCV) Deploy

Product Alignment

• VMware ESXi 7
• VMware vCenter Server 7



This course requires completion of one of the following prerequisites:
• VMware vSphere: Fast Track [V6.x] or [V7]
• VMware vSphere: Install, Configure, Manage [V6.x] or [V7]
• VMware vSphere: Optimize and Scale [V6.x] or [V7]
• Equivalent knowledge and administration experience with ESXi and vCenter Server

Experience in working with a command-line interface is highly recommended.


With CCS Learning Academy, you’ll receive:

  • Certified Instructor-led training
  • Official Training Seminar Student Handbook
  • Collaboration with classmates (not currently available for self-paced course)
  • Real-world learning activities and scenarios
  • Exam scheduling support*
  • Enjoy job placement assistance for the first 12 months after course completion.
  • This course is eligible for CCS Learning Academy’s Learn and Earn Program: get a tuition fee refund of up to 50% if you are placed in a job through CCS Global Tech’s Placement Division*
  • Government and Private pricing available.*

*For more details call: 858-208-4141 or email: training@ccslearningacademy.com; sales@ccslearningacademy.com


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