PeopleCert SCRUM Master I


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Course Description

Scrum is a framework that helps teams work together. It increases team productivity by encouraging team players to learn through experiences, self-organise, and continuously improve.

IT teams use Scrum to develop, deliver, and maintain complex software products. However, Scrum principles can be applied to all kinds of areas: research, sales, marketing, and customer support -to name a few.







How does Scrum work?

Based on Agile principles, it enables teams to self-organise by encouraging close collaboration between all team members and specialisms involved. Scrum challenges the assumptions of the sequential approach to product development and replaces it with an iterative process. It includes a set of meetings, tools, and roles that work in harmony to help teams structure and manage their work.

The goal of this approach is to timely capture changes in customers’ needs, along with any other unpredictable challenges that may occur —for which a sequential approach is not suited. As such, Scrum uses an evidence-based framework that embraces the fact that problems cannot be fully defined upfront. Instead, it focuses on maximising the team’s ability to respond to emerging requirements, deliver value quickly, and adapt to new market conditions.

Why is it important to hold a Scrum certification?

Holding a Scrum certification proves the candidate’s familiarity with Scrum practices, beyond the mere knowledge of terminology. It shows to employers thatthe candidate has the potential to be the person they need to cover the Scrum Master role in their teams.

Whether the candidate is a Scrum beginner or a seasoned professional, a certification a significant advantage when aiming to motivate and lead teammates. The PeopleCert Scrum Master credential showcases that the candidate has the skills necessary to lead an agile team successfully.

PeopleCert SCRUM Qualification structure

The PeopleCert SCRUM qualification scheme has been structured as follows:

  • PeopleCert SCRUM Master I – Candidates get the essential knowledge needed by IT professionals in Agile methodologies and Scrum practices. It focuses on the fundamental principles and concepts of both Agile and Scrum.
  • PeopleCert SCRUM Master II – Candidates will enhance all aspects of the Scrum framework through a variety of real-world scenarios and focused practical information related specifically to the Scrum Master.
  • PeopleCert SCRUM Product Owner stream – Candidates will cover all aspects of the Scrum framework through a variety of real-world scenarios and focused practical information related specifically to the Scrum Product Owner.
  • PeopleCert SCRUM Developer– Candidates will cover all aspects of the Scrum framework through a variety of real-world scenarios and focused practical information related specifically to the Scrum Developer.

The PeopleCert SCRUM Master I certification covers the fundamental knowledge required for a candidate to build their knowledge and skills regarding Scrum principles and practices. In addition, the thePeopleCert SCRUM Master II certification(which is the next level of the qualification) covers more advanced skills, practices, and knowledge about the Scrum framework.

The body of knowledge underlying these skills are presented in the official courseware provided by PeopleCert to accredited ATOs. The primary purpose of the syllabus is to provide a basis for accreditation of people involved with the Scrum framework. It documents the learning outcomes related to the qualification and describes the requirements a candidate is expected to meet to demonstrate that these learning outcomes have been achieved at the specific qualification level.

Purpose of the SCRUM Master I Qualification

The purpose of this qualification level is to confirm that a candidate has sufficient knowledge, understanding, and application of the Scrum framework and be able to work effectively with, or as a member of, a Scrum Team.

Target Audience

This certification is the first level of the PeopleCert SCRUM qualification scheme provided by PeopleCertand is aimed at anyone who wishes to become an efficient member of a Scrum environment and requires candidates to have and demonstrate a solid knowledge and understanding of the Scrum terms, principles, tools, and practices, as well as demonstrate their application skills of how to use tools efficiently and effectively. The certification can also cater to candidates seeking personal certification.

This certification will provide all the required levels of knowledge to its holders and will certify that they have a solid understanding of Scrum using various tools.

An advanced level of skills and knowledge is covered in PeopleCert SCRUM Master II which is the next level of the PeopleCert SCRUM qualification scheme provided by PeopleCert.

Learning Objectives

At this qualification level, candidates will be introduced to basic concepts, terms, principles and tools used for Scrum as well as why Scrum is needed in modern enterprises, the Scrum methodology, people and culture implications as well as the practices, processes, and technology used for adapting Scrum within an organization.

Holders of the PeopleCert SCRUM Master I certification will be able to demonstrate their knowledge, understanding, and practical application of:

  • The definition and purpose of Agile
  • The three pillars of Scrum: inspection, adaptation, and transparency
  • The five Scrum values: commitment, focus, openness, respect, and courage
  • The characteristics of an effective Scrum Master, Product Owner, and developer
  • The purposes of different Artifacts and Events in Scrum

Detailed Syllabus

Introduction to Agile Project Management

What Is Agile?

  • Define the term “Agile” as an adjective used to describe a flexible, iterative project management style and identify key terms used to describe Agile approaches.
  • Identify the four values of the Agile Manifesto.
  • Identify the twelve principles of the Agile Manifesto.
  • Recall the three characteristics of value
  • Identify the benefits of using an Agile project management approach.

Agile Methodologies

  • Identify popular Agile approaches.
  • Identify the factors that contribute to the success of an Agile project management approach.
  • Identify characteristics of predictive development approaches.
  • Identify characteristics of adaptive development approaches
  • Recall the meaning of iterative development and incremental development.
  • Identify criteria for when it is best to use an Agile or waterfall approach.

An Introduction to Scrum

What Is Scrum?

  • Define the term “Scrum”.
  • Understand the Scrum Environment.
  • Know about the History of Scrum

The Scrum Guide

  • Describe the key benefits of using Scrum
  • Identify empiricism and Lean thinking as the basis for Scrum theory.
  • Identify the three pillars of Scrum: inspection; adaptation; and transparency
  • Explain the five Scrum values: commitment; focus; openness; respect; and courage.

The Scrum Team

The Scrum Team

  • Recall the composition, responsibilities, and accountabilities of the Scrum team.
  • Understand how a Scrum team differs from a traditional team (i.e. no project manager).
  • Describe cross-functional and self-managing teams.
  • Identify the requirements for selfmanaging teams.
  • Describe a T-shaped professional.

Roles and Accountabilities

  • Recall the description of the Developers and their accountabilities.
  • Recall the description and traits of the Product Owner (who is a single person) and their accountabilities.
  • Recall the description and traits of the Scrum Master and their accountabilities.

The Scrum Master

  • Explain how the Scrum Master serves the Scrum team.
  • Explain how the Scrum Master serves the Product Owner.
  • Explain how the Scrum Master serves the organization.

Teams and Work Environment

  • Describe the work environment for colocated teams
  • Describe the work environment for distributed teams.

Scrum Artifacts

Artifacts in Scrum

  • Recall the meaning of the word artifacts.
  • Identify Scrum’s artifacts and their commitments.

The Product Backlog

  • Recall the definitions for product and product goal.
  • Describe the product backlog.
  • Recall the common labels used for product backlog items.
  • Recall the progression of an epic to a user story.
  • Recall the description of an epic.
  • Recall the description of a feature.
  • Recall the description of a user story.
  • Identify the suggestions for how to write good user stories
  • Explain acceptance criteria.
  • Recall the types of acceptance criteria.
  • Recall the meaning of DEEP.
  • Describe Product backlog refinement.
  • Explain product backlog refinement.
  • Describe the definition of ready
  • Recall the goal of product backlog refinement.
  • Describe when refinement happens.
  • Recall the basic sizing concepts.
  • Explain the ‘ideal time’ sizing technique.
  • Identify the advantages/disadvantages of ‘ideal time’ sizing.
  • Explain the ‘story points’ sizing technique.
  • Identify the advantages/disadvantages of ‘story points’ sizing.
  • Identify other sizing scales.
  • Explain the use of the Fibonacci Sequence in Scrum environment.
  • Describe the Planning Poker approach to sizing PBIs.
  • Explain how to play Planning Poker.
  • Describe the triangulation sizing approach.
  • Explain the MoSCoW prioritization technique.

The sprint backlog

  • Describe the sprint backlog.
  • Identify the sprint backlog contents.
  • Describe the sprint goal.

The increment

  • Describe the increment.
  • Recall the meaning of the ‘Definition of Done’ and how it can evolve through time.
  • Understand the use of a shared/consistent “definition of done” among multiple teams working on a Product Backlog.
  • Understand the importance of a strong ‘definition of done’ and know how it can be created.

Scrum Events

Scrum Events

  • Describe the purpose of the Scrum events.
  • Explain Product planning before the sprints.
  • Describe Product planning.
  • Describe Product planning.

The sprint basics

  • Describe the concept of a sprint
  • Identify the sprint events.
  • Recall the meaning of ‘timeboxing.’
  • Recall the duration of Scrum’s time-boxed events.

Sprint planning

  • Describe the sprint planning event.
  • Identify the inputs and outputs of the sprint planning event.
  • Recall the meaning of capacity as it is used
    in sprint planning.
  • Calculating capacity.
  • Recall the concept of velocity
  • Recall how to credit “work done” as part of velocity.
  • Recall the three topics addressed during sprint planning.
  • Describe sprint planning topic one – Why is this sprint valuable?
  • Describe sprint planning topic two – What can be done this sprint?
  • Describe sprint planning topic three – How will the chosen work get done?
  • Explain the concept of a visible sprint backlog.

Sprint execution

  • Describe sprint execution.
  • Recall the sprint execution inputs, outputs, and participants.
  • Identify the high-level aspects of sprint execution.
  • Describe questions used for task planning.
  • Describe flow management and task performance.
  • Describe the Scrum board and how it is used.
  • Recall the purpose of the sprint burndown chart.
  • Recall the contents of the expanded Scrum board.
  • Recall the explanation of the daily Scrum
  • Recall the duration and participants in the daily Scrum.
  • Recall the rules for the daily Scrum.
  • Recall the four possible questions for the daily Scrum.
  • Identify the benefits of the daily Scrum.
  • Identify what happens with incomplete stories in a sprint.
  • Recall what happens if work is finished early.

Sprint review

  • Describe the sprint review
  • Identify the sprint review inputs, outputs, and participants.
  • Identify the benefits of the sprint review.
  • Explain what happens during the sprint review.

Sprint retrospective

  • Recall the purpose of the sprint retrospective.
  • Identify the sprint retrospective inputs, outputs, and participants.
  • Explain what happens during the sprint retrospective
  • Identify the format of improvement stories
  • Recall the use of the improvement board.

Releasing the Increment

Releasing the Increment

  • Describe Release Planning.
  • Describe Release Timing.
  • Identify the variables that affect release planning.
  • Recall the meaning of fixed-scope release and fixed-date releases.
  • Recall the definition of the release backlog and identify who is responsible for its management.
  • Explain the way from Product Backlog to Release Backlog.




Qualification Scheme Level

Through the above learning objectives, candidates will demonstrate relevant knowledge skills in the following areas:

  • Introduction to Agile Project Management
  • An Introduction to Scrum
  • The Scrum Team
  • Scrum Artifacts
  • Scrum Events
  • Releasing the Increment


With CCS Learning Academy, you’ll receive:

  • 2 day Certified Instructor-led training
  • Official Training Seminar Student Handbook
  • Pre and Post assessments/evaluations
  • Collaboration with classmates (not currently available for self-paced course)
  • Real-world learning activities and scenarios
  • Exam Voucher with Remote proctoring
  • Enjoy job placement assistance for the first 12 months after course completion.
  • This course is eligible for CCS Learning Academy’s Learn and Earn Program: get a tuition fee refund of up to 50% if you are placed in a job through CCS Global Tech’s Placement Division*
  • Government and Private pricing available.*

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