Emotional Intelligence

*Looking for flexible schedule (after hours or weekend)? Please call or email us: 858-208-4141 or sales@ccslearningacademy.com.

Student financing options are available.

Transitioning military and Veterans, please contact us to sign up for a free consultation on training and hiring options.

Download PDF of Course Details


Emotional intelligence, also referred to as Emotional Quotient (EQ), is vital for successful leadership, career success, and overall effectiveness. With this training course, you gain the knowledge and skills to manage emotions, communicate intelligently, raise your EQ, apply EQ to understand yourself and others, and develop a plan for self-improvement. Training emotional intelligence could be the next step to boosting your career.


Student Course Rating Averages

Instructor’s knowledge of the subject matter: 10/10

Instructor’s presentation skills: 10/10

Clarity of the training content: 10/10

Relevance to real-world job situations: 10/10

Effectiveness of the practices within each lesson to reinforce the knowledge and skills learned: 9.8/10


Student Quotes

“While not the first training session I attended regarding emotional intelligence, I found it helpful. It gave me new insights and reminded me to take the time needed to foster this in my team.”

“Helpful and great insight for EI.”

“It gave me a good basis on the topic of EI & the resources needed to delve into it more in my own time.”





Course Overview

  • The Need for Emotionally Intelligent Leaders
  • Emotionally Intelligent Leaders
  • Emotionally Intelligent Leaders
  • The Value of Executive Intelligence
  • Executive Intelligence
  • Attributes of Emotionally Intelligent Leaders
  • Attributes of Emotionally Intelligent Leaders
  • Acquiring Emotional Intelligence as a Leader
  • Developing Nonjudgmentalism, Perception, and Sincerity
  • Nonjudgmentalism, Perception, and Sincerity
  • Taking Responsibility
  • Resolving Problems
  • Fostering Loyalty, Boldness, Zeal, and Self-assurance
  • Organizing and Motivating Teams
  • Developing Your Staff
  • Delegation and It’s Importance
  • Delegating Assignments
  • Emotional Intelligence and Delegation
  • Delegation Guidelines
  • Planning and Achieving Goals
  • Developing a Goal Plan
  • Goal Plan
  • Increasing Others’ Emotional Intelligence
  • Bringing Perspective
  • Managing Emotions
  • Calming Emotional People
  • Emotional People
  • Preparing for Difficult Discussions
  • Supportive Listening
  • The Supportive Listening Process
  • Emotionally Intelligent Leadership


With CCS Learning Academy, you’ll receive:

  • Certified Instructor-led training
  • Training Seminar Student Handbook
  • Pre and Post assessments/evaluations
  • Collaboration with classmates (not currently available for self-paced course)
  • Real-world learning activities and scenarios
  • Enjoy job placement assistance for the first 12 months after course completion.
  • Placement assistance for first 12 months
  • This course is eligible for CCS Learning Academy’s Learn and Earn Program: get a tuition fee refund of up to 50% if you are placed in a job through CCS Global Tech’s Placement Division*
  • Government and Private pricing available.*
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