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Coaching and Mentoring Workshop

*Looking for flexible schedule (after hours or weekend)? Please call or email us: 858-208-4141 or sales@ccslearningacademy.com.

Student financing options are available.

Transitioning military and Veterans, please contact us to sign up for a free consultation on training and hiring options.

Download PDF of Course Details

Description

You are in your office looking over your performance report and it happened again. Your low-performing employee failed to meet the quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

 

The Coaching and Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

Format

Instructor-Led

Topic

Course Overview

  • Define coaching, mentoring and the GROW model.
  • Identify and set appropriate goals using the SMART technique of goal setting.
  • Identify the steps necessary in defining the current state or reality of your employee’s situation.
  • Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
  • Identify the benefits of building and fostering trust with your employee.
  • Identify the steps in giving effective feedback while maintaining trust.
  • Identify and overcome common obstacles.
  • Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
  • Identify the difference between mentoring and coaching.

Inclusions

With CCS Learning Academy, you’ll receive:

  • Instructor-led training
  • Training Seminar Student Handbook
  • Pre and Post evaluations
  • Collaboration with classmates (not currently available for self-paced course)
  • Real-world learning activities and scenarios
  • Enjoy job placement assistance for the first 12 months after course completion.
  • Placement assistance for first 12 months
  • This course is eligible for CCS Learning Academy’s Learn and Earn Program: get a tuition fee refund of up to 50% if you are placed in a job through CCS Global Tech’s Placement Division*
  • Government and Private pricing available.*
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