70-243: Mastering System Center 2012 Configuration Manager eLearning


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Course Description:

The 70-243: Mastering System Center 2012 Configuration Manager online training course describes how to configure and manage client devices and servers using Microsoft System Center 2012 R2 Configuration Manager and its associated site systems.

The course focuses on day-to-day management tasks, including managing software deployments, updates, client health, hardware and software inventory, compliance, endpoint protection, application management, mobile device management, querying and reporting.

Exam Number: 70-243







Course Outline

Chapter 1: Overview of Operations Management

Defining Operations Management
Systems Management
Operations Management
Understanding IT Service Management
Exploring the IT Infrastructure Library
Exploring the Microsoft Operations Framework
Overview of System Center Configuration Manager
Configuration Manager Features

Chapter 2: Planning a Configuration Manager Infrastructure

Gathering Deployment Intelligence
Determining What You Need to Accomplish
Describing the Network
Describing Your Migration Needs
Planning the Configuration Manager Environment
System Requirements
Extending Active Directory Schema
Hierarchies and Sites
Site Boundaries and Boundary Groups
Site System Roles
Best Practices for Site System Design
SQL Considerations
Site Communications
Site Security Mode
Discovery of Your Resources
Client Settings and Client Deployment
Content Management
Role-Based Administration
Disaster Recovery
Designing Your Configuration Manager Environment
Planning the Configuration Manager Hierarchy
Planning Configuration Manager Site Systems
Planning Configuration Manager Clients
Determining How to Deploy Configuration Manager
Building a Proof-of-Concept Environment
The Bottom Line

Chapter 3: Migrating from Configuration Manager 2007

Introducing Migration
Migration Functionality in Configuration Manager 2012
Source Hierarchy
Data-Gathering Process
Migration Job Types
Objects Supported for Migration
Objects Not Supported for Migration
Distribution Point Sharing
Planning a Migration
Preparing Your Migration
Planning Your Migration Strategy
Performing the Migration
Using the Side-by-Side Migration Strategy
Using the Wipe-and-Load Strategy
Upgrading the Configuration Manager Console
Post-Migration or Installation Considerations
Migrating Packages to the New Application Model
What Is Package Conversion Manager?
The Conversion Process
The Conversion Process Steps
Package Conversion Manager Best Practices
Monitoring Conversion
Migrating Branch Offices with the Physical-to-Virtual Migration Toolkit
P2V Migration Scenario
The Task Sequence
Steps for Using the P2V Migration Toolkit
The Bottom Line

Chapter 4: Installation and Site Role Configuration

Understanding Configuration Manager 2012 Site Types
Implementing Site Servers
Software Requirements
Implementing a Central Administration Site
Implementing a Primary Site
Implementing a Secondary Site
Verifying Proper Site Installation
Troubleshooting a Configuration Manager 2012 Site Installation
Unattended Installation
Installing Site System Roles
Understanding Configuration Manager 2012 Site System Roles
Component Server
Distribution Point
Management Point
Site Database Server
Site Server
Site System
System Health Validator Point
State Migration Point
Fallback Status Point
Out-of-Band Service Point
Reporting Services Point
Application Catalog Web Service Point and Application Catalog Website Point
Enrollment Proxy Point and Mobile Device and AMT Enrollment Point
Software Update Point
EndPoint Protection Point
Asset Intelligence Synchronization Point
The Bottom Line

Chapter 5: Role-Based Administration

Overview of Role-Based Administration
Using Security Roles and Security Scopes
Managing with Flat Hierarchies
Security Roles
Security Scopes
Creating a Custom Security Scope
Assigning Resources to a Security Scope
Viewing Security Scope Objects
Using Collections
Understanding the Default Collections
Administrative Users
The Bottom Line

Chapter 6: Client Installation

Creating Client Settings
Supported Operating Systems
Discovering Network Objects
Active Directory Discovery Methods
Configuring Boundaries and Boundary Groups
Client Installation Methods
Command-Line Properties
Manually Installing the Client
Client Push
Group Policy
Software Update
Software Distribution
Logon Script Installation
Keeping Clients Up to Date
Verifying Client Installation
Troubleshooting a Client Installation
Ensuring Client Health
Automatic Client Remediation
Determining Client Health
Monitoring Client Status
Configuring Alerts
The Bottom Line

Chapter 7: Application Deployment

What’s New in Application Deployment?
Distribution Point Changes
Applications: Application References
Dependencies for Application Deployment
Management Point
Distribution Point
Default Client Settings
Elements of Application Deployment
Deployment Types
The Application Deployment Process
Create Application Wizard
Options for Application Deployment: the Ribbon
Exploring the Sample Application
Exploring the Deployment Type
Create Deployment Wizard
Application Deployment—Client Experience
Application Deployment—Advanced Configurations
User Device Affinity
Troubleshooting Application Deployment
The Bottom Line

Chapter 8: Software Updates

What’s New in Software Updates
Prerequisites for Software Updates
Elements of Software Updates
Software Update Point
Software Updates Client Agent
Software Updates Metadata
Software Update Files
Software Update Objects
Software Update Groups
Deployment Templates
Deployment Packages
Automatic Deployment Rules
System Center Updates Publisher
The Software Update Process in Configuration Manager
Planning to Use Software Updates in Configuration Manager
Determining What Needs to Be Accomplished
Role-Based Administration
System Center Updates Publisher
Testing in an Isolated Lab
Configuring Software Updates
Configuring the Software Updates Client Agent
Installing Windows Server Update Services 3.0 Server
Installing the Windows Server Update Services 3.0
SP2 Administrative Console
Setting Up the Active Software Update Point
Configuring Software Updates Settings and Synchronization
Synchronizing Updates with Export and Import
Preparing Software Updates for Deployment
Finding the Software Updates to Be Deployed
Downloading Software Updates
Creating a Software Update Group
Deploying Software Updates with the Deploy Software Updates Wizard
Using System Center Updates Publisher
Installing the System Center Updates Publisher
Configuring System Center Updates Publisher
Using System Center Updates Publisher
Third-Party Updates in Configuration Manager
Monitoring Software Update Deployments
In-Console Monitoring
The Bottom Line

Chapter 9: Operating System Deployment

What’s New in Operating System Deployment
Planning for OSD with Configuration Manager 2012
Deployment Scenarios
The Kind of Images to Deploy
Operating System Deployment Components
User Device Affinity
Deployment Process
Prepare for Operating System Deployment
Build and Capture an Operating System
Deploy an Operating System
Preparing Configuration Manager 2012 for Operating System Deployment
Configuring the Network Access Account
Creating the Configuration Manager Client Install Package
Creating a USMT Package
Configuring the State Migration Point Role
Configuring PXE on Distribution Points
Distributing the Boot Image Package
Enabling Boot Images for PXE
Adding Operating System Installers
Developing a Task Sequence for Creating a Capture Image
Task Sequences Used with PXE Boot
Task Sequences Used with Media Boot
Capturing an Operating System Image
Building and Capturing Automatically
Capturing a Reference Computer
Deploying an Image
Adding a Captured Image
Distributing and Deploying the Image
Developing a Task Sequence for Deployment
Deploying the Task Sequence
Deploying the Operating System on Bare Metal
Importing Computer Information
Creating a Task Sequence for the Bare-Metal OSD
Deploying the Bare-Metal Task Sequence
Installing Device Drivers into OSD
Servicing Your Operating System Images Offline
Using User Device Affinity
Manually Configure a Primary User for a Device
Manually Configure a Primary Device for a User
Configure a Site to Automatically Create User Device Affinities
Import User Device Affinities
Enable Users To Configure Their Primary Device
Pre-deploy User Applications
Microsoft Deployment Toolkit 2012
Installing Microsoft Deployment Toolkit 2012
Integrating the Deployment Toolkit
Creating a New Boot Image
Creating a Deployment Toolkit Task Sequence
Using a Replace Scenario
Maintaining the User State
The Bottom Line

Chapter 10: Asset Intelligence

Requirements for Asset Intelligence
Client Agent Prerequisites
Maintenance Tasks
Windows Event Log Settings
Elements of Asset Intelligence
Asset Intelligence Catalog
Asset Intelligence Validation States
Asset Intelligence Synchronization Point
The Asset Intelligence Home Page
Asset Intelligence Reports
Configuring Asset Intelligence
Enabling Asset Intelligence
Import Software License into Asset Intelligence
Importing Software License Information
Creating the Microsoft Volume License Statement
Creating the General License Statement
The Bottom Line

Chapter 11: Inventory and Software Metering

Inventory in Configuration Manager 2012
Collecting Hardware Inventory
Collecting Software Inventory
Using Resource Explorer to View Inventory
Scheduling Inventory
Configuring Inventory
Configuring Software Inventory for a Configuration Manager Site
Troubleshooting Inventory
Software Metering in Configuration Manager 2012
Overview of Software Metering
Configuring Software Metering
The Bottom Line

Chapter 12: Reporting

Installing SQL Server Reporting Services
Considerations for Installing SQL Server Reporting Services
Installation of the Reporting Services Site System
Default Reports
Running a Report
Viewing Available Reports
Running a Report from the Administrative Console
Running a Report from Report Manager
Working with Reporting Security
Permissions Required to Run Reports
Managing Reports
Working with Subscriptions
Creating Reports
Basic SQL Commands
Report Models
Creating a Report Using Report Builder
Creating a Report Using Business Intelligence Development Studio
Moving Reports
Linked Reports
Importing and Exporting Reports
Importing Reports
Exporting Reports
The Bottom Line

Chapter 13: Compliance Settings

Overview of Compliance Settings
What’s New in Configuration Manager 2012?
What Can You Do with Compliance Settings?
Configuration Items
Configuring Compliance Settings Client Settings
Creating Configuration Items
Name, Description, and Category
Choosing a Detection Method
Creating and Validating a Setting
Building a Configuration Baseline
Creating the Initial Baseline
Baseline Rules
Assigning the Configuration Baseline to Clients
Additional Configuration Baseline Options
Client Validation of Compliance Baseline Rules
Compliance Settings Reporting
Importing Configuration Packs
The Bottom Line

Chapter 14: Mobile Device Management

What’s New in Mobile Device Management
Requirements for Mobile Device Management
Lite Management
Depth Management
The Bottom Line

Chapter 15: Troubleshooting

Creating the Maintenance Plan
Using Troubleshooting Tools
Log Files
Status Messages
Troubleshooting Configuration Manager Deployment
Troubleshooting Configuration Manager Database Replication
Data Types
DRS Initialization
The Bottom Line

Chapter 16: Disaster Recovery

Planning for Disaster Recovery
What Is Not Included in the Backup
Backing Up Configuration Manager
Backup Considerations for the Central Administration Site
Copying Site Backups to Another Location
Archiving the Backup Snapshot to Another Server with AfterBackup.bat
Windows Application Log Entries Created by the Backup Process
Configuring the Backup ConfigMgr Site Server Maintenance Task
Restoring Configuration Manager
Understanding the Effects of a Site Failure
Recovering a Configuration Manager Site
Recovering Configuration Manager
How to Start a Recovery Process
Recovering a Central Administration Site
Recovering a Primary Child Site
Recovering a Primary Standalone Site
Recovery Scenarios for Multisite Environments
Other Site Maintenance Options
The Hierarchy Maintenance Tool
Post-Recovery Tasks
The Bottom Line

Chapter 17: System Center Endpoint Protection

Differences between FEP and SCEP
Additional Benefits of SCEP
Endpoint Protection Site System Role
Endpoint Protection Client Agent
Endpoint Protection Policies
Antimalware Policy
Windows Firewall Policy
Assigning Policy
Definition Files
The Bottom Line

Chapter 18: Client Health

Understanding the Client Health Mechanism
Scheduled Task
CCMEval Process
Client Health Evaluation: Results
Monitoring: Client Health
The Bottom Line

Skills Learned

Describe the System Center 2012 Configuration Manager infrastructure and describe typical deployment scenarios.
Plan and deploy a single primary site.
Plan and configure administrative roles.
Plan and deploy a multiple-site hierarchy including the central administration site, primary sites, and secondary sites.
Describe replication and data types, and monitor the replication of data throughout the hierarchy.
Use various methods to plan and deploy System Center 2012 Configuration Manager clients.
Perform maintenance tasks and monitor site systems.
Describe the System Center 2012 Configuration Manager feature set.
Discover and organize resources.
Manage the Configuration Manager client.
Manage inventory and software metering.
Query and report data.
Manage software deployments by using packages and programs.
Create and deploy applications.
Manage application deployment.
Deploy and manage software updates.
Implement System Center 2012 Endpoint Protection.
Deploy operating systems by using System Center 2012 Configuration Manager.
Manage compliance settings on devices.
Manage mobile devices.
Configure Wake On LAN, Power Management, and Remote Control.
Perform migration of objects from Configuration Manager 2007 to Configuration Manager 2012.
Understand appropriate command-Line, PowerShell and applicable management shell commands

Who Should Attend This Course

This course is intended for IT Professionals who are responsible for configuring and managing endpoints in one or more System Center 2012 R2 Configuration Manager sites and all supporting systems. They have one to three years of experience managing and maintaining client computers, devices, and servers in medium to large enterprise organizations. Administrators may have previous Configuration Manager experience, or be new to the product.


In addition to their professional experience, students who attend this training should already have the following technical knowledge:

System administrator–level working knowledge of:
Installation, configuration, and troubleshooting for Windows-based personal computers.
Windows client management including endpoint security fundamentals.
Networking fundamentals, including TCP/IP and Domain Name System (DNS).
Active Directory and Group Policy principles and management.
Basic concepts of Public Key Infrastructure (PKI) security.
Desired: Basic understanding of Windows Server roles and services
Desired: Basic understanding of Microsoft SQL Server Reporting Services.
Familiarity with Active Directory principles and management
Students who attend this online training course can meet the prerequisites by attending the following courses:
Configuring Windows 7 (680)
Configuring Windows 8.1 (687)
Administering Windows Server 2012 R2 (411)


  • Accessible 24x7x365 both from your PC and Mobile Device
  • Enjoy job placement assistance for the first 12 months after course completion.
  • This course is eligible for CCS Learning Academy’s Learn and Earn Program: get a tuition fee refund of up to 50% if you are placed in a job through CCS Global Tech’s Placement Division*
  • Government and Private pricing available.*

*For more details call: 858-208-4141 or email: training@ccslearningacademy.com; sales@ccslearningacademy.com

NOTE: These are our Partner Delivered eLearning.

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