CompTIA A+ Certification Prep Course

The CompTIA A+ is a globally recognized, entry-level certification that proves baseline competency in computer hardware, software, networking, and troubleshooting. CompTIA A+ is designed to help learners prepare for the latest certification exams—Core 1 and Core 2, V15. This course is ideal for individuals pursuing roles such as help desk technician, IT support specialist, or desktop support analyst.

Both Core 1 and Core 2 are essential parts of the CompTIA A+ certification, and learners need to pass both to earn CompTIA A+ certification. Core 1 focuses on hardware, mobile devices, networking, cloud computing, and network troubleshooting. Core 2 focuses on operating systems (Windows, Mac, Linux, mobile), security, software troubleshooting, and operational procedures. Together, they provide a comprehensive foundation in tech support skills, with an increased focus on real-world problem-solving in the newest version, A+ V15.

By the end of this course, participants will be well-prepared to take both certification exams. The training emphasizes practical application of skills, ensuring learners can confidently step into entry-level IT roles. Whether you’re new to the field or looking to formalize your experience with a recognized credential, this course provides a solid foundation for success.

What You’ll Learn

In this course, you will learn how to:

• Install, configure, and maintain hardware components and devices effectively.
• Diagnose and resolve issues with PCs, mobile devices, and software applications.
• Understand networking basics and configure wired/wireless SOHO networks.
• Apply basic cybersecurity methods to mitigate threats and secure systems.
• Install and support multiple operating systems, including Windows, Linux, and macOS.
• Explain virtualization and cloud computing concepts and their applications.
• Follow best practices for safety, environmental impacts, and effective communication.
• Provide customer support using appropriate troubleshooting and communication skills.
• Gain a respected certification that validates your foundation in tech and prepares you for success in your career.

Who Should Attend?

Individuals looking to learn computer basics and seeking CompTIA A+ certification (220-1201 and 220-1202).

Course Prerequisites

12 months of hands-on experience in an IT support specialist job role.

Agenda

Module 1: What Does an IT Specialist Do

• The Hero of Problem Solving
• The Troubleshooting Methodology
• Additional Resources
• Module Quiz

Module 2: Installing Motherboards and Connectors

• Cables and Connectors
• Motherboards
• Legacy Cables
• Additional Resources
• Module Quiz

Module 3: Installing System Devices

• Power Supplies and Cooling
• Storage Devices
• System Memory
• CPUs
• Challenge Lab: Troubleshoot Memory
• Additional Resources
• Module Quiz

Module 4: Troubleshooting PC Hardware

• BIOS and UEFI
• Power and Disk Issues
• System and Display Issues
• Lab: Troubleshoot GPU
• Additional Resources
• Module Quiz
• Checkpoint Review

Module 5: Comparing Local Networking Hardware

• Network Types
• Networking Hardware
• Lab: Connect Patch Panel Cables
• Network Cable Types
• Wireless Networking Types
• Additional Resources
• Module Quiz

Module 6: Configuring Network Addressing and Internet Connections

• Internet Connection Types
• TCP/IP Concepts
• Network Communications
• Network Configuration Concepts
• Challenge Lab: Install a SOHO Network
• Additional Resources
• Module Quiz

Module 7: Supporting Network Services

• Networked Host Services
• Internet and Embedded Appliances
• Troubleshoot Networks
• Additional Resources
• Module Quiz
• Checkpoint Review

Module 8: Summarizing Virtualization and Cloud Concepts

• Client-Side Virtualization
• Cloud Concepts
• Additional Resources
• Module Quiz

Module 9: Supporting Mobile Devices

• Mobile Devices and Peripherals
• Mobile Apps and Data
• Laptop Hardware
• Troubleshoot Mobile Devices
• Challenge Lab: Mobile Hardware Support
• Additional Resources
• Module Quiz

Module 10: Supporting Print Devices

• Printers and Multifunction Devices
• Print Device Maintenance
• Troubleshoot Print Devices
• Additional Resources
• Module Quiz
• Checkpoint Review

Module 11: Managing Support Procedures

• Documentation
• Professional Communication
• Types of Operating Systems
• Additional Resources
• Module Quiz

Module 12: Configuring Windows

• Windows User Settings
• Windows System Settings
• Install and Configure Applications
• Cloud-Based Applications
• Additional Resources
• Module Quiz

Module 13: Managing Windows

• Use Management Consoles
• Command-Line Tools
• Windows Networking
• Additional Resources
• Module Quiz

Module 14: Supporting Windows

• Troubleshoot Windows Networking
• Remote Access Technologies
• Performance and Troubleshooting Tools
• Troubleshoot Windows OS Problems
• Additional Resources
• Module Quiz

Module 15: Securing Windows

• Logical Security Concepts
• Windows Security Settings
• Windows Shares
• Additional Resources
• Module Quiz

Module 16: Installing Operating Systems

• Windows Editions
• OS Installations and Upgrades
• Additional Resources
• Module Quiz

Module 17: Supporting Other OS

• Linux Features
• Package and Network Management
• macOS Features
• Additional Resources
• Module Quiz
• Checkpoint Review

Module 18: Configuring SOHO Network Security

• Attacks, Threats, and Vulnerabilities
• Wireless Security Protocols
• SOHO Router Security
• Additional Security Measures
• Additional Resources
• Module Quiz

Module 19: Managing Security Settings

• Account Security
• Workstation Security
• Browser Security
• Troubleshoot Workstation Security
• Additional Resources
• Module Quiz

Module 20: Supporting Mobile Software

• Mobile OS Security
• Troubleshoot Mobile OS and App Software
• Troubleshoot Mobile OS and App Security
• Additional Resources
• Module Quiz
• Checkpoint Review

Module 21: Using Data Security

• Data Backup and Recovery
• Data Handling Best Practices
• Artificial Intelligence
• Additional Resources
• Module Quiz

Module 22: Implementing Operational Procedures

• Change and Inventory Management
• Common Safety and Environmental Procedures
• Scripting Basics
• Additional Resources
• Module Quiz
• Checkpoint Review

Inclusion

• 05 Day Certified Instructor-led training
• Official Authorized CompTIA Courseware aligned with current exam objectives
• Certificate of completion
• Hands-on labs and interactive exercises
• Enjoy job placement assistance for the first 12 months after course completion.
• This course is eligible for CCS Learning Academy’s Learn and Earn Program: get a tuition fee refund of up to 50% if you are placed in a job through CCS Global Tech’s Placement Division*
• Government and Private pricing available.*
• *For more details call: 858-208-4141 or email: training@ccslearningacademy.com; sales@ccslearningacademy.com