Most popular
Free
Conflict Resolution
What you'll learn
Understand what conflict is and how it can escalate within the workplace
Identify the five most common conflict resolution styles, and when to use them
Appreciate how to deliver information positively through effective face-to-face communication skills
Establish effective techniques for timely intervention strategies
Build staff trust and morale when dealing with situations of conflict
Develop your ability to manage conflicts confidently to enhance productivity and performance
Free
Leading a Customer-Focused Team
What you'll learn
How to create a culture where your team works together, cohesively, towards a common goal
Ways to help employees understand how and why their role is important to the organization
3 factors that create strong motivation in an individual
How to ensure that your team is taking the proper action steps to meet and exceed customer needs
Advice for coaching productive behavior in challenging situations
The right way to reward employees when they have done a great job
How to conduct a 5-step conversation that holds employees accountable yet leaves them feeling empowered
Free
Free
Free
Free
Agile Leadership and Strategy
What you'll learn
Why agility and resilience are your superpower
What agile and resilient organizations do that others do not
Assessing your organization to identify where to implement practices for agility
Building agility and strategy using the SEAL model: Scan, Experiment, Adapt and Learn
Scanning the macro and market environment for trends and patterns
Experimenting with pitfalls using a simulation
Reframing change to motivate your people
Adapting processes and structure using new business models
Leveraging a toolkit for leading change
Practicing agility with an interactive case study
Adapting your leadership style for greater agility and resilience
Using your assessment results to enhance your personal agility and resilience
Developing a personal game plan to increase ability in yourself, your team and your organization
Examine the practices of the most agile and resilient organizations
Anticipate trends and patterns and take decisive action
Get your organization ready to navigate turbulent times and disruptive change
Develop a capacity for foresight—anticipating change
Get tools for exploring market opportunities
Build a plan and practice techniques to gain buy-in for changes
Lead and motivate others toward agile and resilient mindset and behavior
Transform agility and resilience in your organization
Further develop your personal agility and resilience
Free
Free
Critical Thinking
What you'll learn
Utilize critical thinking skills when making business decisions
Be able to quickly identify and frame the problem, solve the problem and enable action through organizational awareness and relationship management
Discover 7 ways to spot a weak argument
Know how to translate abstract ideas into more tangible and actionable items
Identify 8 barriers to effective critical thinking
Minimize the impact of job pressures on your thinking processes
React with curiosity instead of emotion
Promote Critical Thinking as a Valuable Process in the Workplace
Use Critical Thinking Skills When Making Business Decisions and
Taking Action
Select Specific Tools to Use When Conducting Critical Thinking
Trending
Free
Conflict Resolution
What you'll learn
Understand what conflict is and how it can escalate within the workplace
Identify the five most common conflict resolution styles, and when to use them
Appreciate how to deliver information positively through effective face-to-face communication skills
Establish effective techniques for timely intervention strategies
Build staff trust and morale when dealing with situations of conflict
Develop your ability to manage conflicts confidently to enhance productivity and performance
Free
Leading a Customer-Focused Team
What you'll learn
How to create a culture where your team works together, cohesively, towards a common goal
Ways to help employees understand how and why their role is important to the organization
3 factors that create strong motivation in an individual
How to ensure that your team is taking the proper action steps to meet and exceed customer needs
Advice for coaching productive behavior in challenging situations
The right way to reward employees when they have done a great job
How to conduct a 5-step conversation that holds employees accountable yet leaves them feeling empowered
Free
Free
Free
Free
Agile Leadership and Strategy
What you'll learn
Why agility and resilience are your superpower
What agile and resilient organizations do that others do not
Assessing your organization to identify where to implement practices for agility
Building agility and strategy using the SEAL model: Scan, Experiment, Adapt and Learn
Scanning the macro and market environment for trends and patterns
Experimenting with pitfalls using a simulation
Reframing change to motivate your people
Adapting processes and structure using new business models
Leveraging a toolkit for leading change
Practicing agility with an interactive case study
Adapting your leadership style for greater agility and resilience
Using your assessment results to enhance your personal agility and resilience
Developing a personal game plan to increase ability in yourself, your team and your organization
Examine the practices of the most agile and resilient organizations
Anticipate trends and patterns and take decisive action
Get your organization ready to navigate turbulent times and disruptive change
Develop a capacity for foresight—anticipating change
Get tools for exploring market opportunities
Build a plan and practice techniques to gain buy-in for changes
Lead and motivate others toward agile and resilient mindset and behavior
Transform agility and resilience in your organization
Further develop your personal agility and resilience
Free
Free
Critical Thinking
What you'll learn
Utilize critical thinking skills when making business decisions
Be able to quickly identify and frame the problem, solve the problem and enable action through organizational awareness and relationship management
Discover 7 ways to spot a weak argument
Know how to translate abstract ideas into more tangible and actionable items
Identify 8 barriers to effective critical thinking
Minimize the impact of job pressures on your thinking processes
React with curiosity instead of emotion
Promote Critical Thinking as a Valuable Process in the Workplace
Use Critical Thinking Skills When Making Business Decisions and
Taking Action
Select Specific Tools to Use When Conducting Critical Thinking
All Leadership & Professional Development Courses
Leadership & Professional Development Online Training Courses - Live
Expanding your leadership, management, and organizational development skills cuts costs optimizes resources and facilitates customer service. Our leadership and management courses teach you how to develop strategies, build processes, use best practices and groom your workforce to get results. IT and business professionals alike benefit from elevating their leadership and management skills in order to maximize the business opportunities at the heart of today’s digital revolution. Business managers learn how to improve employee performance, identify motivators and how to bridge departmental silos to implement change. CCS Learning Academy offers leadership development, change management, critical thinking, and many other leadership courses that improve management teams and grow strong leaders.Filter by Topic
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Delivering Constructive Criticism Workshop
Course Description Delivering Constructive Criticism is one of the most …
Free
Advanced Strategic Planning Made Simple
Course Description Strategic planning is the process of defining a …
Free
The New Leadership Basics
Course Description In this course, leaders understand how to create …
Free
Situational Leadership
Course Description 1. Leadership Overview Manager vs. Leader What Type …
Free
Time Management
Course Description Overwhelmed by all the demands on your time? …
Free
Effective Communication Basics
Description In this Training, you learn how to achieve results …
Free
Emotional Intelligence
Course Description Emotional intelligence, also referred to as Emotional Quotient …
Free
Leading a Customer-Focused Team
Course Description Your product can be stellar, your staff can …
What you'll learn
How to create a culture where your team works together, cohesively, towards a common goal
Ways to help employees understand how and why their role is important to the organization
3 factors that create strong motivation in an individual
How to ensure that your team is taking the proper action steps to meet and exceed customer needs
Advice for coaching productive behavior in challenging situations
The right way to reward employees when they have done a great job
How to conduct a 5-step conversation that holds employees accountable yet leaves them feeling empowered
