Customer Service Courses

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All Customer Service Courses

Customer Service

We found 9 courses available for you
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Free

Customer Interaction Best Practices

4 hours
Intermediate

The “Customer Interaction: Best Practices in Customer Service” course is …

Free

Customer Retention Strategies

4 hours
Intermediate

This course focuses on the importance of customer retention in …

Free

De-escalation and Conflict Management

4 hours
Intermediate

This course focuses on equipping customer service professionals with essential …

Free

Service Recovery and Complaint Resolution

4 hours
Intermediate

This course focuses on the critical skills and strategies needed …

Free

Customer Service Fundamentals for Excellence

4 hours
Intermediate

This course provides participants with essential skills and knowledge to …

Free

Employee engagement -Engage, Empower and Empathize

3 hours
Intermediate

You were an exemplary employee and now it’s time to …

Free

Managing Difficult Customers – The Service Recovery Paradox

3 hours
Intermediate

Have you ever asked yourself “if an upset customer approached …

Free

Difficult Conversations, Made Easy

3 hours
Intermediate

Nobody enjoys difficult conversations, but they are often necessary. In …